Systems - ASUS G50VT-A2 laptop, Vista 64-bit Home Premium SP1
- IBM A30p desktop, XP Pro SP3
Norton 360 V2 Premier Edition, 2.5.0.5, Add-on Pack 2.1.0.55, purchased December 14, 2008 in Phoenix, Arizona.
All systems have the latest Windows Updates.
I cannot get internet access or see my home network after bootup in "safe mode with networking" on my ASUS laptop. I have removed and reinstalled Norton at least 4 times. I have also searched forums and sent emails to support. I cannot get the chat link to work since at least December 30, 2008.
I have complete access to internet and private home network after normal bootup.
I can workaround this problem only on the desktop by booting up in "safe mode with networking".
I have been troubleshooting this and other major issues since purchase. I have tried various changes on the firewall and virus protection without success. All my issues disappear when I totally remove Norton 360 from my computers.
Suggestions? Thanks for your support.