I have tried several times to install the Norton Anti-Virus 2009 I downloaded. It will not install on my system. It removes NAV 2008 and the installation “hung” at 100% complete. When I rebooted to complete the installation it started then said “Collecting Error Logs” and Compressing Error Logs" but gives no message other than saying the installation failed so it was removed then made me reboot again. Has anyone else had this problem? Where can I find those “error logs” that may tell me what the problem is? Thanks.