Hello @user4308
W7 SP 1 or later with SHA2 support?
System requirements to install and set up Norton protection [here] - December 2024
Please review: may be related
- https://community.norton.com/t/windows-7-sp1/238965 - August 2024
- https://community.norton.com/t/fix-not-complete/238749 - August 2024
Please post progress