Cannot open the Vault

I am running Windows 10, and a Google browser. I am unable to open the vault because I have forgotten the password. I am looking at a page that says, "Change your Norton Password Manager vault password." Here are the instructions:

1. Open your browser (my browser is Google if a Norton Browser exists I do not know it and I have been using Norton since 1984)

2. Click "Norton Password Manager on the top-right corner of the browser. (There is no such thing there)

3. The popup that opens from the top-right corner is the Google stuff.

On the page that says "Reset Norton Password Manager" the instructions do not match what I see on the screen.

I'm am very frustrated.

 

Hello Durward. So you followed the instructions in this article? https://support.norton.com/sp/en/us/home/current/solutions/v15610370

Cheers