Cannot register my Android phone

I purchased Norton Mobile Security.  My phone shows that Norton Security version 2.5.0.404 is installed and working.  The license expires in Dec, 2012, according to my Norton Account.  I also purchased Norton Anti-Theft for my laptop.  It expires Feb, 2013.  I have downloaded the Anti-Theft plugin from Google Play and installed it.  My phone shows Norton Anti-Theft version 1.5.0.264 installed.  My problem is that I cannot complete the registration.  I enter the data for my Norton Account and I get the error message:

 

Unable to register.

Your Noreton Security license is

registered to a different Norton

Account.

 

I only have one Norton Account and the device does NOT show up there.

 

I have uninstalled and reinstalled without success. What should I do next?