A few days ago after a reboot ghost tried to install an update or reinstall itself. this resulted in an error and now the software does not seem to be installed. Ghost is still on my installed apps list but I cannot uninstall or reinstall it. Not sure if it's related but i was prompted and I did go through steps of backing up my certificates. I also found this error on my event logs. The Norton Ghost service terminated with service-specific error %%-2147221164.
When I try to "repair" I'm asked for the NGhost15.msi. I point it to where I extracted the most recent trial installer. that results in an error "...msi is not a valid installation package for the product norton ghost".
when I try to run the installer I get a "Error 1720 there is a problem with this windows installer package"
Any help will be appreciated.