I have just installed Symantec Antivirus 10.1.8.8000 under Windows XP. When I went to download the latest definitions (it loads with 8/25/2008 becuase that's when I bought the product) I get the message that "All Symantec products installed on your computer are currently up to date...", but obviously they are not. So I tried to install the defs manually - the file downloaded, I ran it, but it finished with the message:
Intelligent updater session complete.
All updates failed to install on the machine. For more details check the log file Log.IntelligentUpdater.txt..."
However that file can't be found anywhere on my machine.
I suspect I may have a virus which is preventing me from updating the definitions? Any suggestions please?
I believe that the version you have is part of the Enterprise collection of Norton Products and you may be able to get assistance from their support site: