I've tried and tried doing the live update as usually is easy. All I get is red blocks that say it can't be done and failed. I've read other notes about this happening elsewhere (I'm in Tennessee and it's 7PM now). Someone said do it manually but I have no idea how to do that and have tried everything my middle-aged brain can do. What do I do? Do I take off Norton Internet Security and reinstall it? Do I just wait and see if later this works? I've been at this on and off for about an hour! Any help is greatly appreciated!