I want change the settings on Norton Online Family. When I log on it doesn't have my family's info stored. It doesn't recognize that safety minder is already on the pc. It keeps asking to download it. When I click on the download button it asks to uninstall the current version. I put in my email and password and it says its wrong. I've requested a new password and tried again with the same results.
I just want to uninstall and start from the beginning again. please help.