Greetings,
I previously posted in early November 2009, a problem finishing the installation of the Online.Family Software. A gentleman from the UK posted the same problem on April 30 2009. The problem appears when you try to add the computer to your online account. I tried to go to the Norton Quick Menu to connect the computer. I'm able to input a the computer name, username, and password. Once I click connect, the window stalls. It eventually disappears along with the Norton Quick Menu icon, and the Norton Quick Menu eventually reappears. However I try to log on to my account to see if the computer got added, but no success. What am I doing wrong? Please advise.
Grant