Can't connect to my Norton account

I have never had this problem before, but since yesterday when I try to connect I just keep getting the sign on screen. I have changed my password, but that doesn't help.

 

:smileysad:

 

Mirabelle

 

I have never had this problem before, but since yesterday when I try to connect I just keep getting the sign on screen. I have changed my password, but that doesn't help.

 

:smileysad:

 

Mirabelle