Hi :) I need some help.. I have purchased the 360 multi device anti virus and I cant download it.. Or anything else for that matter :( It says to click save, but I only get the run option, when I click on that the box dissapears and nothing happens.. There is something wrong with my computer, but I dont know how to fix it and desperatly need my antivirus so I can turn my internet banking back on! Trying to run a business without is no good..lol.. Thanks so much!