My computer died, all of a sudden, and I cannot revive it.
I have Norton 360, with 15 gb of online storage. I am trying to find my backup files, with no luck. I get to the page that says ONLINE STORAGE, but there are no files underneath, although in the corner I have used 13 gb of storage.
Next, I loaded Norton's 360 on my husband's computer, and tried again. Same problem. Does anyone know how to find my documents? I have paid for online backup, and thought it was working, but now can see no proof that they have been saved anywhere.
Message Edited by sabrina on 05-28-2009 06:29 AM