can't ftp when i set my router dns to norton dns

hi,

i have setup the norton dns as my dns in my router. now i can ftp anymore. i get to connect to the server but i cant list directories. here is the log for one of the servers i connect to:

 

---- uing active ftp -----

Status:    Resolving address of arabees.com
Status:    Connecting to 65.254.248.218:21...
Status:    Connection established, waiting for welcome message...
Response:    220-
Response:    220 FatCow FTP Server ready
Command:    USER arabeescom
Response:    331 Password required for arabeescom
Command:    PASS *********
Response:    230 User arabeescom logged in
Command:    SYST
Response:    215 UNIX Type: L8
Command:    FEAT
Response:    211-Features:
Response:     MDTM
Response:     MFMT
Response:     TVFS
Response:     MFF modify;UNIX.group;UNIX.mode;
Response:     MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
Response:     SITE MKDIR
Response:     SITE RMDIR
Response:     SITE UTIME
Response:     SITE SYMLINK
Response:     REST STREAM
Response:     SIZE
Response:    211 End
Status:    Connected
Status:    Retrieving directory listing...
Command:    PWD
Response:    257 "/" is the current directory
Command:    TYPE I
Response:    200 Type set to I
Command:    PORT 10,0,0,70,254,190
Response:    200 PORT command successful
Command:    MLSD
Error:    Connection timed out
Error:    Failed to retrieve directory listing

 

------ using passive ftp ---------------

Status:    Resolving address of arabees.com
Status:    Connecting to 65.254.248.218:21...
Status:    Connection established, waiting for welcome message...
Response:    220-
Response:    220 FatCow FTP Server ready
Command:    USER arabeescom
Response:    331 Password required for arabeescom
Command:    PASS *********
Response:    230 User arabeescom logged in
Command:    SYST
Response:    215 UNIX Type: L8
Command:    FEAT
Response:    211-Features:
Response:     MDTM
Response:     MFMT
Response:     TVFS
Response:     MFF modify;UNIX.group;UNIX.mode;
Response:     MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
Response:     SITE MKDIR
Response:     SITE RMDIR
Response:     SITE UTIME
Response:     SITE SYMLINK
Response:     REST STREAM
Response:     SIZE
Response:    211 End
Status:    Connected
Status:    Retrieving directory listing...
Command:    PWD
Response:    257 "/" is the current directory
Command:    TYPE I
Response:    200 Type set to I
Command:    PASV
Response:    227 Entering Passive Mode (65,254,248,218,139,119)
Command:    MLSD
Error:    Connection timed out
Error:    Failed to retrieve directory listing

 

i tried to make timeout 3 minutes but after a 3 minutes of waiting i get the same error. i tried all ftp clients including filezilla. but nothing works. all cant retrieve directory listing. please help.