Can't get onto Symantec Website

Hi there

 

I purchased Norton 2010 today and have installed it but the product will not activate, saying that I am not connected to the internet. The pop up internet browser that would take me to Symantec's website will not load either saying the web page is unavailable.

 

After a little research, I went on that Conficker test website and the top left and top right images do not show indicating I have been hit by a A/B variant.

 

Can someone please help and tell me what to do?

 

Cheers

 

Rob

 

[edit: Clarified subject.]