Can't log in to my recently installed safety minder software

I keep trying to sign in and i keep getting a message that my computer is not registered on-line...

 

wheni go online it says saftey minder isnt installed!!!!

 

please help me sort this out...

 

i think i got into this mess by installing from a previously downloaded installation package - instead of the a new one from the on-line page... also i cant remember what i named my computer as exactly

 

please help