Hello
So yesterday I reinstalled win 8.1 and when I was finished installing everything, I tried to log into my Norton profile on my PC. But the only ting I get is a message saying "could not log on". I can log into my account and all on the web, but not on my PC. And when I am going to log on into Identity Safe, and are need to type my e-mail so it can look for my Norton-account, it just search and search and does nothing else..
I have reinstalled Norton several times already, and fully updated it and rebooted several times, but it still don't work. And it worked just fine for a day ago. I even tried to recover my password to see if that would work, but that didn't do it either.
i have the 21.1.0.18 version of Internet Security.
Thanks in advance.