Can't login or add daughters computer to online family

I have three computers. Mine and two kids. I installed norton safety minder on all three. I can see my sons computer but I can't see my  daughters. Only one computer show up when I log in to my computer.

 

On her computer I can't see any way to "add" her to the online family. I can't even login or uninstall it from her computer.

 

Why is there no phone support with this company?

 

Thanks,

Paul

I have three computers. Mine and two kids. I installed norton safety minder on all three. I can see my sons computer but I can't see my  daughters. Only one computer show up when I log in to my computer.

 

On her computer I can't see any way to "add" her to the online family. I can't even login or uninstall it from her computer.

 

Why is there no phone support with this company?

 

Thanks,

Paul