Can't login to Norton security toolbar vault

I have been having a problem logging in to the Vault in the past couple of days using Internet Explorer. When I clicked on the vault it asks me get started first by signing in to my Norton account, which I did no problems, but after that it takes me right back to the original get started screen and I can never get past this. I tried logging in to my Norton account online with the same password and had no problems, so it's not an issue with my password. If anyone has a solution please help me. Thanks