Can't open Norton 360

Norton Security | Norton Internet Security
1

I just loaded Norton 360 and now when I try to open it it does nothing.  I can’t open 360 or live update.  What gives???

2

Hi LIAM_K,

 

Welcome to Norton Community!

 

You can try uninstalling using Norton removal tool and the reinstall Norton 360. Sometimes, the virus may have damaged the components of Norton program. For re-installation, better download the latest version(Trailware of Norton 360) available in this Symantec Web Page, don't install it now. You can download Norton removal tool from this LINK. Run Norton removal tool multiple times(2-3 times)to make sure that all the components from the previous installation has been removed completely. Then install the trailware, you can activate it using the same Product key. After installation, run LiveUpdate repeatedly until you see the message that no more updates available. You may need to restart in between running LiveUpdate. Let us know the results.

Yogesh

 

3

Hello

www.norton.com/nrt     Norton Removal Tool

Thanks.

4
Ar J R:

On attempting to open 360 the following message appears

C:\Program Files (x86)\Norton 360\Engine\22.9.4.8\uistub.exe Unspecified error

Other than "Live Chat" (haven't gone that route yet) Norton has been no help.  Remove and Replace does not clear the problem.  Norton system check informs me that I have no problems.

Running windows 7 home.

Try a clean re-install using the latest version.
https://www.norton.com/latestn360

So:

  1. Normal uninstall, reboot.
  2. Run the removal tool again, reboot.
  3. Do step 2 again once.