I just installed NIS 360 on my new Win 10 laptop. Earlier I had a lot of trouble getting it to work and finally got it.
Now, when I click on the Norton icon on my task bar, the Internet Security page opens, I click on that, and when I click on the link to enter my password, all I get is I must log-in to my account even though it shows me logged-in at the top of the window. When I click on I click on Sign In, it shows connecting to the Norton server and my email address appears along with the line to enter my p/w. I enter my p/w, click on Sign In and it reverts back to the window telling me to log-in to my account.
Nothing has changed from when I installed NIS on my desktop and laptop. I've installed all updates and done three scans.
Don't know why I'm having this problem when I didn't have it earlier.