Can't remove zeroaccess from Windows 7x64 system

Step 4. (b)

 

Disable Norton for say 30 minutes

 

 

Download OTL http://www.bleepingcomputer.com/download/otl/

 

Start OTL,  

Click the Scan All Users checkbox.

Change file age to 60 days

 

Press the 

 

 

An OTL.txt  and extras.txt will be created.

 

Quads

sorry Quads i didnt realize that there was another step.  please find attached output files.

 

actually Post altered, This user also did not follow instructions

 

Bye

 

Quads