Can't rename folders in win10

I've tried every solution under mictosoft help to allow me to rename folders in win10 10.0.19045. Most say settings need to be changed in windows defender. Some blame my anti-virus, aka, Norton 360. Could 360 be the culprit? I'll get an dialog saying the named file/folder cannot be found even tho' explorer is plainly showing it. Any suggestions?

PS- I still think it's a shame the bean counters took control from the users and made Norton Utilities a subscription product. I had been using it since NU v5.

The goofs at mictosoft claimed it was the antivirus. I used the New Folder option in file explorer. When I tired to name it, the error popped up. It used to be only when I wanted to rename folders on my NAS, now it's every time.

I can't see what feature of Norton 360 that could cause this issue.

It does look like a Windows issue. Are you using a Windows admin account when trying to rename the folder? Your image shows it is a newly created folder. Did you create it recently? Have you tried deleting it and starting again?