Hi,
I'm using NIS2011, and purchased a CD a month ago to get the new product key. Now I have 1 day remaining on sub.
So I click renew, enter the new product key, but the arrow to the right of the field for the code is not active.
Tapping enter does not work. I think Norton has a glitch on that page.
Also there doesn't seem to be way to renew via logging into Norton website--you can buy a new key, but there is no way to enter the key if you've already purchased one.
VERY FRUSTRATING!!!
Any suggestions?
Thanks.