Can't repair/re-install/uninstall Ghost 15

Norton Ghost just stopped working, and now everytime i try to start the service the MSI installer tries to install something and fails. Same if i try to uninstall/repair/modify the installation.

 

From the MSI log:

 

Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action UninstallGenericMountDriver.B24ECCE6_686C_4EE4_8552_094917A5F4A1 script error -2147024894, :  Line 4, Column 7,
MSI (s) (D8:F0)

 

I've attached the MSI log file with "voicewarmupx" logging options enabled.

 

Any help would be appreciated.

Norton Ghost just stopped working, and now everytime i try to start the service the MSI installer tries to install something and fails. Same if i try to uninstall/repair/modify the installation.

 

From the MSI log:

 

Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action UninstallGenericMountDriver.B24ECCE6_686C_4EE4_8552_094917A5F4A1 script error -2147024894, :  Line 4, Column 7,
MSI (s) (D8:F0)

 

I've attached the MSI log file with "voicewarmupx" logging options enabled.

 

Any help would be appreciated.

Make sure you are an administrator. Try to run the installer as if you were doing a fresh install.  If that doesn't work have a look here for instructions to download and run the Windows Installer Cleanup Utility. Hopefully this will solve your problem. You could also try the Norton Removal Tool. I would do that as a last resort though.