I've got some sort of nasty thing on my computer. I can't run a scan, it gives me error 3038, 104, and directs me to a page where I should download the latest virus definitions. I've done that, it doesn't help, so I tried to download the Power Eraser, but when I follow the link, I get sent to the default "can't connect to page" error. I've tried in Chrome, Firefox, and Explorer, so I'm assuming the virus is blocking it.
I ran msconfig, and went to the startup tab, and, sure enough, there's an entry qzaib7kitk, which is apparently something malicious, based on a google search. I tried disabling it, but that didn't help, and I couldn't find the file in the Windows directory that it was running from.
Soooo....yeah, my computer's in rough shape. Anyone have any thoughts on what I can do?
I've got some sort of nasty thing on my computer. I can't run a scan, it gives me error 3038, 104, and directs me to a page where I should download the latest virus definitions. I've done that, it doesn't help, so I tried to download the Power Eraser, but when I follow the link, I get sent to the default "can't connect to page" error. I've tried in Chrome, Firefox, and Explorer, so I'm assuming the virus is blocking it.
I ran msconfig, and went to the startup tab, and, sure enough, there's an entry qzaib7kitk, which is apparently something malicious, based on a google search. I tried disabling it, but that didn't help, and I couldn't find the file in the Windows directory that it was running from.
Soooo....yeah, my computer's in rough shape. Anyone have any thoughts on what I can do?