Can't send emails when using WiFi privacy app

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I can't send emails when I have the WIFI privacy app on. Can receive emails and use Internet but not SEND emails.   Have deleted app and reinstalled still not working.  I can send emails when I turn it off. Have done live chat and had phone call with Norton tech support but they didn't have solution.   Any help?

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5. Where can I post my queries?
Visit our Other Mobile Products forum to post your queries

https://community.norton.com/en/blogs/product-update-announcements/introducing-norton-wifi-privacy-protect-your-private-information