Re: Win 8.1 ->I downloaded “Driver Support” By mistake.. When I try to uninstall it Norton blocks and removes a file called “au_.exe “ generated when I run the uninstaller.
Then the uninstall will not complete. Somehow the au_.exe is tied to uninstalling the "Driver Support" program.
Should I disable Norton, uninstall the program and then activate Norton and run a scan to deal with "au_exe"? How can i uninstall this program?
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I've tried everything I can think of
1. Revco Uninstaller did not work. Same result as system uninstall. (Norton Download Insight blocked au_.exe and stopped the uninstall)
2. Tried a system search to find au_.exe and got no results. Seems I should be able to locate it if it is on th machine.
3. Tried an uninstall with on Internet connection (offline) in case it was being downloaded each time I tried to uninstall. Same results, fail.
4. A full scan finds nothing.
* I have come to the conclusion this issue might be with Norton Download Insight since. I don't know what else to try except maybe disabling Norton Download Insight and try the uninstall again. Any suggestions??