I have the same problem as previous posts that were marked as 'solved' - the solutions were provided through private messages. I had to restore my computer recently and now I'm trying to install Norton Online Family. It takes me to the 'Uninstall' path when I do this and then fails with information below.
Information about your product and the problem
Product
Norton Safety Minder
Version
2.1.0.52
Language
english
Module ID
9999
Error ID
4a
Build
2DEA63077EF44CADA8E7D829092605CF
Thanks.
Devan