Can't update Norton's or any other spyware tools, and have pop-ups

This problem started last week and I just can't seem to fix it and I spent 5 hours with a customer service tech and he couldnt seem to fix it either.

 

It started when nortons stopped something(I dont know what it was because there is no history of it and someone else was on the computer at the time) I went to use the computer an hour later and it wouldnt connect to the internet. I went back and deleted everything created that day and the internet started working but I couldnt upen Nortons. I uninstalled NIS2009 and reloaded it. It opens but says it cant connect to the server( my internet works, im on it right now) I loaded Superantispyware and antimalware, but neither of them can connect to update and havent taken anything out that has fixed the problem.

 

I tried to do a system resore but the computer will not let me and Im out of ideas.  anybody have any guess?