I have N360 version 22.25.3.5 installed on a Windows 7 system. The Norton icon in the notification area has a red X in it, and when I launch the N360 UI to see what’s going on, it tells me that I am unprotected and offers to “fix” the problem. However, after clicking on Fix, Norton goes through the …

The new remover is for the NEWER versions. 24 and later, yes!! Do are remove only is suggested. Your direct download would be reinstalling from your Norton account. The NRNR is for older version and should have removed your older product. SA

Can't upgrade from 22.25.3.5

Norton 360 for Windows

peterweb June 19, 2026, 8:59pm 2

See this Norton announcement about older Norton security products no longer receiving updates.

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Can't upgrade from 22.25.3.5

Announcements