Cell phone installation hangs Up?

Desktop install installed ok on Hughesnet service for 10 devices.
Hangs up on cell phone install?

How are you downloading your Norton to the phone? Best way is to go to your Norton Account and click on Download. Then follow the instructions to send an email that you can open on the phone. 

What phone and operating system version are you using? 

What error messages are you seeing? 

Is this a satellite connection you are using for your internet?