I have changed my email address. And I have lost my password. I need to access my account to change banking details. How do I do that when my old email address is no longer active so my password can't be sent to me?!
I have changed my email address. And I have lost my password. I need to access my account to change banking details. How do I do that when my old email address is no longer active so my password can't be sent to me?!
Hi oddkate,
You'll have to contact Symantec Customer Support in order to sort out this issue - they're the ones who have the necessary information and tools to help you in this case:
http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs
This link is for USA/Canada, and the chat feature is free of charge and the fastest way to get your problem seen to.
Please tell us if Support was able to help you - thanks :-)