Charged €94 even though it was supposed to be a free trial

Hello @kevinde_caro
are you US?

Norton Community urges users that do not want automatic renewal to Unsubscribe and Delete their billing profile.
Norton Community does not have access to your Norton account ~ subscription ~ billing profile.

Please review: Contact Norton Support [here] &or [here]

Note: Norton support access/presentation may vary.
The idea is to get past Norton presets & bots.

Note: type “agent” three times to reach = human agent
Chat dialog offers attach screenshot.