Charged too much

Why have I been charged $184.99 for a yearly subscription when the advert said $94.99?

@srchadwi

Please post progress
Thank you

Subscription Renewal Price List: Effective January 2024
https://us.norton.com/pricing

Was the $184 for automatic renewal? Where did you see the advert for $94?  Automatic renewals are always more expensive than purchasing a new subscription.

 

Norton Official Support is via Chat or Phone.  No Email support.

Contact Norton Support 

Contact methods:

If the suggested topics do not help.  
My topic is not listed above =>
[Search for more solutions] => 
I still need help =>
Sign In =>
Chat Now =>
View Phone Number =>

Norton Community does not have access to your Norton account, subscription nor payment details. 
Please Contact Norton Support regarding your Norton account/subscription/payment/refund.

Please see your Norton account to manage licenses/subscriptions.
https://my.norton.com/extspa/account/subscriptions

________________________________________________

Please allow all Norton pages content in order to provide the best experience possible.

  • Please turn ad/content-blocker & VPN off.  
  • Please allow all Norton cookies/ads/scripts/frames/trackers/beacons/etc.
  • Please allow all Norton pages content that may be blocked by browser extension &or built-in browser function. 
  • Please whitelist-allow 'support.norton.com', 'my.norton.com', 'login.norton.com', 'buy.norton.com'

When you're in a Chat session.  

  • In Chat dialog click "Manage my account" => click "Something else" => type "Live Agent" => until you see "I am transferring you to a specialist for further assistance". 

 

Norton Community does not have access to your Norton account, subscription nor payment details. 
Please Contact Norton Support regarding your Norton account/subscription/payment/refund.