The Child account and all android devices have disappeared from my profile. When I chatted with support via IM on 8/28/2016, I was told it was related to a widespread issue on Norton Family and that other users are also affected. Additionally, I was told to continue to sign in each day to see if the issue has been resolved. I'm unable to log in today due to the issue that I see others reporting. Any update or status on resolving the missing Child and Devices on accounts?