Child's web activity not showing up in NOF

A few minutes ago my son tried to search for "marioparty8" on youtube and got blocked because of "Mature Content".  I tried the search myself and didn't see anything bad, so I tried to unblock access to that search in NOF.  For some reason though his attempt to access youtube in this manner does not show up in his web activity at all.

 

Shouldn't I see some kind of activity log or alert entry for this kind of thing?

 

Regards,

 

Michael 

I have the same problem.  I receive e-mails showing visits to web sites blocked by NOF (with a request from my daughter to allow them to be visited) but they no longer show up in the alerts section when I log into my NOF account.  They used to do so until a few days ago.  How can I unblock such a site (where appropriate) if I cannot access it on the NOF site?  To be clear, the log shows allowed activity - it is not that it shows nothing at all.

 

From what is said above it seems this is a bug.  When is it likely to be fixed?

A few minutes ago my son tried to search for "marioparty8" on youtube and got blocked because of "Mature Content".  I tried the search myself and didn't see anything bad, so I tried to unblock access to that search in NOF.  For some reason though his attempt to access youtube in this manner does not show up in his web activity at all.

 

Shouldn't I see some kind of activity log or alert entry for this kind of thing?

 

Regards,

 

Michael 

Hi bruce_manford,

 

The youtube issue that user "mdhankins" reported has been corrected (I just tested it myself).  I'm not sure the website you are referring to is youtube or notIf yes, please try again to see if it works nowIf not and you prefer to mention the website name privately, please send me a private message and I 'll check into this.

 

 

Thanks,

Katie