10ACTony,
We had a remote debugging session with mijcar. He was kind enough to allow us to do that. Because of his help, we have now found the problem and are working on a fix. I do not have a timeline for when this fix will be released but we expect to release a patch for this soon.
The good part is that there is no data corruption. It is a problem with our validation routines.
In the meantime, do you need us to provide a workaround in the meantime?
Abhay,
The solution may require additional work.
Yesterday, to deal with an installation issue, I uninstalled NIS 2009 using ADD/REMOVE software and opted for the second option (remove all).
I then installed all the stuff I needed to install (separate issue).
Then I reinstalled NIS 2009.
Imagine my surprise when the chinese characters started showing up again.
Clearly, the file we deleted only cleared up the issue for the present. Somewhere on the computer there is an file that keeps the original, original, original, original (and so forth) settings and replaces them at the next install. So any clearing up of this problem is going to have to delete both the current data file and the replacement file (wherever that might be).
Hi mijcar,
What we did on your computer was merely a workaround. As I mentioned in my previous post, this problem needs to be fixed via a patch. We have a tentative schedule for this patch but we are not yet sure. Once we know the schedule we would let you know.
Thanks, Abhay
I realized that. I was merely concerned that since the workaround did not SEEM to uncover all the cause of the problem, that the final patch might miss something, too. 