We no longer use the product and are looking to get a refund after the subscription automatically renewed. We have now stopped the renewal but want a refund for recent payment made. This doesn’t appear to be an option on the site. Please advise
you would need to contact norton directly for the refund
if you stopped the payment as i read it you did than payment wasnt applied
Hello @Gillian Craig
Welcome to Norton Community
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Norton Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/solutions/kb20100 18-Jan-2024
Do you want to cancel recurring subscription service & delete billing information?
Please review: https://community.norton.com/en/comment/8552190
Do you want to request a refund? Are you within 60 days of the purchase date?
Please review: https://community.norton.com/en/comment/8552191
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Please review: How To - Contact Norton Official Support
Norton Support Phone Number - United States
1-866-425-0365 - Business Hours 24x7, Monday - Sunday
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