clean scan, but something took control of my desktop

Any ideas what this is, and how to get rid of it? I do not believe it actually is from MS, but curious is anyone has run across this. I was able to get to task manager and run the Norton 360 scan, and it came back clean for viruses.

Thanks for any assistance.

Sure looks like a fake support scam. Protect yourself from tech support scams - Microsoft Support.

First do a full system scan with your 360. Then do a second opinion scan with the free version of Malwarebytes here. Malwarebytes Free: Free Antivirus 2024 | 100% Free & Easy Install

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