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Hi Jason,
As I mentioned in my off-line reply, this is likely a result of an issue with Identity Safe, mentioned in this thread:
http://community.norton.com/norton/board/message?board.id=Norton_360&thread.id=190
Matt
Hi Jason,
It's always great to have the feedback when we're chasing these things down. Would you mind walking me through the steps (clicks) to reproduce?
Thanks,
Matt
Matt,
I apologize if I wasn't clear, when I mean 'clicks' I mean sound, as in a click. It's as near as I can say to what it is. But to differentiate between the sound and an actual mouse click, I'll call the noise ' ticks.' Ok, so I type detroitfreepress.com into my browser now. There are 5 TICK sounds, then the green status bar at the bottom appears and fills. Now I can access the front page. I put my cursor on 'sports', a sub menu appears, and I click my mouse button on the tigers link. The Tigers page appears, but I can't do anything until the TICKING stops. There are 9 TICKS, now I can hit the page. I click on a link, it takes me to the story page, there are 4 TICKS until I can scroll the page. Once I read the story, I click back on my mouse, takes me to the Tigers page, and again the browser TICKS 9 time, until which the TICKING stops I cannot scroll the page. Meanwhile, through all the pages, there is a delay till the green bar at the bottom to show the page has fully loaded appears, and everytime, loads fast after the TICKING is done. I hope this is better, I didn't think when I was describing the noise it might have gotten confused with mouse clicks. Also, try to go to the page on your PC and see if you have the same problem with 360 installed.
Jason
Hi Jason,
I did attempt to reproduce. My observations were that the pages were slower to load with Anti Phishing loaded, but in every case they did successfully load. There is a ton of add content on their pages (perhaps explaining why it's "free") and even with Anti Phishing disabled, the pages took a long time to load. I did experience page "freezes" (that stopped mouse scrolling) that lasted noticably longer when Anti Phishing was enabled. I don't have speakers setut here but will try at home later. This was with 360V2 on Vista Home.
I'll keep testing but if you learn more, please post back.
Thanks,
Matt
PMJI but those tick/clicks -- have you checked out Accessibility and other settings that enable "noises" when certain things happen.
I don't think you have said what version of Windows you are using.
Huwyngr,
I am running Windows Vista Home premium.
Matt,
The sound is the sound when you type in an address in your browser and hit enter. That sound the browser makes once when it goes to a new page. The 'tick.' You know, type in ebay.com, and then hit enter, and then as the page shifts to the new one it makes a 'tick' When I go to the Detroit page, that 'tick' sound hits 9 times in a row instead of once. I hope that makes sense.
Hi Jason
I know what you mean when you're talking about the " Tick " sounds.
I don't know what they're called!
But when I clicked....
Norton Community - " Tick "
The link for this post - " Tick "
To reply to you - " Tick "
It's a " Tick " noise that IE7 makes when you go to a new page or click on a link.
Of Course... You would need Speakers to hear it!
I've noticed...
Websites that contain a lot of Ads can sometimes create extra " Ticks" ... As the ads load!
I understand...
That a lot of extra " Tick " sounds on a web page can be not just annoying .. But also a bit worrying!
It could be that Norton's Anti - Phishing ... Is checking out the Ads on your Tigers web page.
Remember...
There might be things on that web page that you can't see.
e.g..
Pop Ups that IE7 is automatically blocking.
Also!
I can remember reading in a magazine not so long ago....
An American football website was hijacked and infected with a virus.
Because there was a big game about to be played or something like that.
And the virus writers knew a lot of people would be visiting that website.
In this instance...
I think Norton is simply checking things out ... That you may not be aware of!
I just wish I had a Norton that worked!
Zana
Matt,
I've never had a complete site freeze, just the slower to load time. But as you stated, eventually the pages DID load, just took longer.
Zana,
You may be right about why I'm getting so many 'ticks', but the odd thing is, with about 30 or so pages I regularly visit EVERY DAY religiously, that's the only site I have it happen on. HMM...maybe things with Norton are running right after all.
Have you looked at the Sound settings that Windows can associate with actions and turned some or all of them off?
huwyngr,
The problem is not the sound but the amount of time that it takes this particular web page to actually load so that I can interact with it, as opposed to when it would just normally load fine with phishing protection off.
OK
Sounds as if it is inherent in the page design -- some web designers are worse than others ....
Huwyngr,
It might be, but as I said, of all the various pages I visit regularly, and the ones I do one time or time to time, this is the only one that does this, and only because of Phising Protection.
Everyone go back to this thread for the newest problem, I am so done with 360:
Re: Symantec Service Framework and Symantec's Own Website Security Checker