Cloud Backup issue

Norton 360 for Windows
1

I have just access Norton backup from my PC and found that neither of my set is there. I have just attached a screenshot and as you can see no backups. Despite it saying 23.8 GB used. I can still see the clouds when i log on via web.

There are NO error messages at all!

This is clearly not a good thing. HELP!!!

Presumably this is a result of the most recent update to the windows app.

Screenshot (77)
Screenshot (77)1920×1080 238 KB

2

OK. So i maybe should have thought about it. But i just logged out and in again and it now ran fine. Thats my bad.

3

Good catch. It is not intuitive that you see you are logged in on the 360 app, but you have to log in again to get to your backups.

1 Like
4

Thank you for responding all the same. I Also have to check my desktop to see if a shortcut has been planted!