Cloud - deleting files

[NotEvenABitGruntled]

There is no way to delete files in the cloud. Consequently you need to pay for ever more cloud space… or end your contract with Norton and start again with a new email address to get the full service. The lunacy of this planned obsolescence of the product is difficult to comprehend. Both Norton and Microsoft assume we would rather pay unlimited amounts than deal with the annoyances their products deliberately create.

So the solution is don’t use Norton Cloud at all and use someone else for cloud services. When that person creates an antivirus product, we all let Norton go to the wall.

[bjm]

@NotEvenABitGruntled

There is no way to delete files in the cloud.

Hello @NotEvenABitGruntled
Do you mean individual files or backup sets?

and you’ve tried trashcan
https://my.norton.com/extspa/backup
for example:

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and you’ve tried

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Note: Norton 360 → Troubleshooting → Reset to Default → resets cloud backup

[NotEvenABitGruntled]

Thank you! If I had found the page extspa/backup then my life would have been so much easier! Unfortunately I never found that page, until you just provided it. Now I wish I had asked for community help two years ago when it started bugging me…

[bjm]

Thanks for posting your progress

[NotEvenABitGruntled]

Thanks for enabling my progress!