Cloud full to to download many files at once

Archive
1

Hi.


My Norton Cloud is full. How do I download many files at once? I need to clear some space. I do not want to download all of them. I don't have time to download a file at a time.

Thank you.

2

Downloading the files does not remove them from the backup set. You will still need to delete the files after the download.

Using a Windows admin account open Windows Explorer and click on This PC in the left pane. Then double click on Norton Backup Drive in the right pane.

Then double click on the backup set you want to remove files from.

Be patient as it will take some time for Explorer to populate your files from the cloud storage. Then you can search for the files/folders you wish to remove. Right click on those and click on Delete.

3

Hi,

Try these steps, at one point you can choose which files to download:

https://support.norton.com/sp/en/us/home/current/solutions/v6958542