Trying to set up cloud storage on my windows computer but it does not show up as an option on the norton application like shown in the set up demo video. How do I get the cloud set up? Thanks
Looking back at your OP, are you thinking that the cloud storage is for general use for whatever you want to store? It is only for use by the Backup feature of 360.
No it is not using S mode. Under the specifications it states edition: Windows 11 home, version 22H2, so no not using S mode. How can I get access to the 100g cloud storage that came with my norton 360 premium? thanks
To see if you have Windows in S mode, check this How to geek article.
Scroll down the page to this section.
How to Check If You’re Using S Mode
How do I know if the computer is using S mode? I had the nortons set up by harvey norman where I purchased the product from. On the front of the Norton 360 premium product it states I am meant to ahve the 100gb cloud storage. How am I able to access this?
Any chance that your computer is using Windows in S Mode? If you have Windows in S Mode, you cannot install the regular Norton 360. You need to install Norton UWP app from the Windows store. See this Norton Product Announcement. https://community.norton.com/en/blogs/product-service-announcements/nort...
If this is the product you have, it looks like it may not include the backup feature.
I have Norton 360 premium version
Do you have Norton 360 Deluxe or Premium or some other subscription? You can check in your Norton Account and click on the user icon at the top right, and click on Manage My Subscriptions. Look for your current 360 subscription and tell us what you have.
How can I tell what version it is? I've tried scrolling down, but doesnt seem to be an option to scroll down
What exact Norton 360 subscription do you have?
If you are using the new My Norton interface, you may have to scroll down to see the Backup feature.
Delete backup set and files from Norton backup
You can delete a backup set if it is no longer needed. You cannot delete a backup set if only one backup set is available. However, you can create a new backup set before you delete the old backup set.
When a backup set is deleted, the Backup details of the files that are included in that backup set also change. For example, the icon overlays and the Backup tab in the file properties of the file no longer appear.
Deleting a backup set is particularly helpful if you want to free some space on your Secure Cloud Storage.
To delete a backup set from your online backup, you must set the Network Cost Awareness option in the Firewall Settings window to No Limit.
For more information, go to Defining the Internet usage of your Norton product
Delete a backup set
Delete backup set and files
Delete backup set from Norton account
Video: How to delete a backup set and the files that you backed up
https://support.norton.com/sp/en/us/norton-360/22.20.2.57/solutions/v19828921