Clould backups

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Issue abstract:

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?

These backups are connected to a different Norton account. Access them by authenticating with the owner account.

I can’t seem to get into my Norton account to create a backup set.

If you have any supporting screenshots, please add them:

Hello @JackW_Johnston

Product & version number:
OS details:
What is the error message you are seeing?

Are you Norton 360 v22 or v24?
Can you access your/any Norton account?
Please explain…you want to create a backup set from your Norton account?
Create backup set from Norton 360.

Get started using Norton Cloud Backup v22 [here]

Get started using Norton Cloud Backup v24 [here]