Comcast Norton Security Suite email protection

If I'm not confused, my Comcast Norton Security Suite has a popup that tells me if downloads and email attachmenmts are safe. Somone I know recently opened a zip attachment to an email and got a reallly nasty virus called CryptoWall. It encrypted most of his files. I was wondering if Norton would have stopped this? Will it stop me from running a file befor it infects my computer? Do I need to make change to either Norton or my OS (Win7 Home Premium) to keep me from accidentally opening executables that are sent as email attachments.

 

I am asking half to know if I am protected and half to know if we should change his antivirus program so it won't happen again.