Communicating with server

After going out and buying a brand new multi-Device copy of Norton 360 I went to install it and it installs... however it gets to the part that says communicating with server and wont progress past it.. I can leave that box up for hours and it does nothing.. I have tried uninstalling using the Norton removal tool and then reinstalling again.

 

Any help would really be appreciated... I have even rebooted after closing down the window, Norton 360 Premier loads up but wont let me access it at all.

 

Operating system is Windows 10 Pro.