Computer Discovery Setup is greyed out and unable to use Network Discovry

Norton Security | Norton Internet Security
1

I have looked long and hard before posting here, but here goes

 

As I have mentioned above for some reason the setup is greyed out and off, I am running Vista if that will make any diif. From the drop down list in the Network Discovery Map there is no entry marked "local area network" only my "network name" and "trust control"

 

I have network discovey in Vista turned on but i do not see what diff that would make.

 

Can anyone please enlighten me on how to fix this problem

2

I have looked long and hard before posting here, but here goes

 

As I have mentioned above for some reason the setup is greyed out and off, I am running Vista if that will make any diif. From the drop down list in the Network Discovery Map there is no entry marked "local area network" only my "network name" and "trust control"

 

I have network discovey in Vista turned on but i do not see what diff that would make.

 

Can anyone please enlighten me on how to fix this problem

3

Hi graycon,

 

Welcome to the community!

 

Can you please let us know the version number of the product?

 

Click Help & Support > About to find out the product version number.

 

Thanks,

 

TomV

Norton Forums Moderator

Symantec Corporation

4

Hi, and thanx for replying.

Version is as follows

 

cheers

5
Product Name: Norton 360
  • Version: 3.0.0.135
    • 6

    graycon,

     

    My first suspicion would be that something (like a third party firewall) may be blocking the communication port:  31077

    That's where I'd start here.