Configuring Users

When I configure the windows logon access for my two kids with administrator rights then OnlineFamily can find them and is happy and I'm able to complete the setup of the two accounts in Online Family.  However, as I don't want my kids to have windows admin rights on my laptop, I have changed their access type to Power User.  However, when this happens Online Family can't see my kids User details.  Please advise what can be done to address this issue.

Thanks

Hi Darren2014,

 

Thanks for t he post.  Please check this link for some details on the issue.  http://community.norton.com/t5/OnlineFamily-Norton/Norton-Safety-minder-does-not-see-Windows-XP-power-users/m-p/112687#M864

 

Thanks,

Katie